Reservations Agent
Required to provide at your own expense:
A separate, dedicated area within the home in which to work including a workstation that is ergonomically sound
All equipment including computer, monitor, keyboard, mouse, and surge protector (a USB headset will be provided)
Have and maintain properly located smoke detectors, satisfactory lighting and a grounded electrical outlet
Must have reliable transportation to attend training and team meetings
Internet Service
The user is responsible to maintain a stable internet environment from their workplace that meets the minimum speed requirements
The computer (itself) must be hard-wired to the internet modem. Wi-Fi/Wireless cannot be used while on shift.
The minimum speed requirements are 10 Mbps download and 5 Mbps upload (You can test your speeds at www.speakeasy.net/speedtest/. Click on closest location to you.)
If using VOIP, a higher minimum speed may be required
The user is responsible to work with their Internet Service Provider (ISP) to resolve any quality of service issues
Computer – Hardware/Software